IIM Indore alumnus Asif Abdu (PGPMX 2013-15) started ‘Q-Serve Home Services’, a 24/7 home and personal service company, a one-stop solution for all handyman, cleaning, painting and other related services requirements in Qatar. Q Serve is co-founded by his wife, Shijima Asif (PGP-18 IIM Kozhikode).
As per the founders, the home maintenance industry in the Middle East is not only highly unorganized, but also unreliable and inconvenient for the customers. There exists huge untapped potential in the region in providing a professional and technology integrated home and personal services. While they had an entrepreneurial urge, the challenges raised by a Middle East B2C startup were numerous. With more than 65 nationalities as residents and varied language, culture and customer expectations, formulating a business plan was a herculean task. However, Asif and Shijima managed to solve these problems and started Q-Serve. Q-Serve facilitates customers to book the services online and avail them at their preferred date and time.
Q-Serve is not only an entrepreneurial venture but also a social initiative where they are able to improve the country’s residential sector outlook in Qatar and eradicate safety issues. It has a broader objective of helping to organize and regulate the maintenance industry structure.
IIM Indore wishes them success in their startup.