When our country is moving towards advanced technology to make activities convenient for the public and at the same time emphasizing the need of a digital economy, IIM Indore rises up as a torch bearer in this reform by embracing the infrastructure and capabilities by making it a Cashless Campus. The Student Activity Council of IIM Indore took up the initiative of implementing a system across the campus which makes all the transaction with different entities running on campus using card (eateries, department stores, fruit & vegetable store, mess etc.). The transactions are made using a card which is issued to the participants and staff. Instead of paying liquid cash, the e-wallet which is pre-loaded with money can be swiped across different outlets across the campus.
The project scales up to 1547 participants, 200+ staffs and 23 Outlets which is part of the IIM Indore community. OnUs payment solutions is the vendor which set up the infrastructure and helped in implementing the system in the campus. The system deployed in IIM Indore is different from the usual debit/credit card based payment solutions or mobile wallets which requires internet connection.
The solution consists of three basic elements-
- The personalized card with the student/staff
- The Point of Sale (POS) machines with the merchants
- The Back-end from OnUs
Traditional systems have many drawbacks such as delays in transaction, need for an internet connection while making the transaction. The nature of the small value transactions is fast paced. The customer does not want to wait for 30 second window for a payment to make and that too with roughly 10% rejection rate in transactions, usually due to a bad telecom link. Our system is similar to those fast paced and low value transactions which rely on tap and pay cards, the kind we are providing in IIM Indore. These are placed like the metro cards in India, Octopus in Hong Kong or the Oyster in the London metro.
Cashless campus GoLive: On 9th December 2016, the first transaction using the personalized IIM Indore card was done by Professor Rishikesha T. Krishnan, Director, IIM Indore.